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Functional Consultant Billing, Gloucester
Client: Itineris
Location: Gloucester, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 7
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX* solution at our customers’ premises in the UK.
The role is UK based and requires relevant ERP implementation experience within the Billing domain.
*UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times, and streamlined operations. It enables utilities to enhance operational performance and customer experience while reducing costs.
As our Functional Consultant, you…
* are the link between Business and IT
* manage customer expectations and translate Business & Functional requirements into application solutions
* attend workshops & meetings with the customer onsite
* follow up on testing and ensure quality of the solution
* contribute to the further evolution of the Itineris standard UMAX solution
* take ownership of the assigned modules and interact with other team members (Functional Solution Architect, Developers, Testers…)
* collaborate closely with the Project Manager and Service Delivery Consultants
* participate in project progress meetings and proactively identify risk areas
* apply your expertise to deliver high-quality consulting services to customers
* continuously develop and extend your knowledge within the Utility market, and transfer knowledge to colleagues
* possess strong analytical skills (master’s degree or equivalent through experience)
* experience with Billing processes is a MUST
* have at least 4-7 years’ experience as a Functional Consultant in large, complex ERP/CRM projects
* are an expert in identifying business requirements and have an excellent understanding of customer business processes
* experience with Microsoft Dynamics 365 is a plus
* have excellent oral and written communication skills
* are willing to travel to the client (Reading area) depending on project phase
* are a team player with a problem-solving mentality
* are hands-on, proactive, and driven by quality
* are customer-oriented and adapt swiftly to fast-changing environments
We offer you...
* a warm welcome! Enthusiastic colleagues will help you integrate quickly
* valuable experience in a fast-changing technological market
* comprehensive initial training, long-term career development, and personal growth
* an attractive & competitive salary with fringe benefits
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