Account Manager (B2B Mix of Field & Office Based)
Permanent / Full time
Opportunity
We are working on behalf of one of the UK's most innovative and well-established packaging companies to recruit an experienced and dynamic Account Manager. This is a fantastic opportunity to join a forward-thinking, family-run business known for delivering premium products and services to globally recognised brands across a range of sectors.
The Role
This client-facing, field-based position is ideal for a commercially minded individual with a proven background in B2B account management. You'll take ownership of a portfolio exceeding £1 million in annual turnover, ensuring exceptional service while identifying and driving opportunities for growth.
Key Responsibilities
* Build and nurture strong, long-term relationships with clients across the UK.
* Act as the key point of contact for accounts with over £1 million in annual turnover.
* Conduct regular on-site client visits (2-3 days per week) to enhance engagement.
* Identify and close new business opportunities within existing and new accounts.
* Ensure high levels of customer satisfaction and retention.
* Collaborate closely with internal sales, commercial, and customer service teams.
* Deliver clear account performance updates to senior stakeholders.
* Support with pricing strategies, quotations, and contract negotiations.
Requirements
* Proven track record in B2B account management, ideally in relationship-driven sectors.
* Experience managing a high-value customer portfolio (£1 million+).
* Excellent communication, interpersonal, and negotiation skills.
* Strong commercial acumen with a focus on growth and profitability.
* Organised, detail-oriented, and able to manage multiple tasks under pressure.
* Comfortable with regular UK travel (2-3 days per week).
* Based within a reasonable commute to Stevenage for office attendance.
* Proficient in Microsoft Office and general business systems.
Desirable Attributes
* Positive, can-do attitude with a strong work ethic.
* Ability to work independently or collaboratively within a team environment.
* Critical thinking and problem-solving capabilities.
Package & Benefits
* Competitive salary circa £35,000 - £60,000 depending on experience.
* Monthly gross profit bonus and annual performance bonus.*
* Company car, mobile phone, laptop, and company credit card.*
* Health club membership, private health care, and life insurance.*
* Interest-free loans (e.g., home purchases, holidays).*
* Fresh daily refreshments (fruit, biscuits, coffee, etc.).
* Unique learning and development sessions through regular breakfast briefings.
* Highly secure role - the company has never made a redundancy in over three decades.
* Personality profile assessment provided pre-interview to support candidate alignment.
*Select benefits subject to role and experience.