General Manager – Flagship Manchester Store
Up to £40,000 per annum + Attractive Bonus Scheme
40 Hours per Week | 5 Days Across 7 | Full Flexibility Required
Are you a dynamic, strategic leader with exceptional people management skills? Do you thrive in fast-paced, 24/7 environments and have a passion for delivering outstanding customer experiences?
We’re looking for a General Manager to lead our Flagship Manchester store, representing the UK’s leading adult gaming brand. This is a unique opportunity to take charge of a high-profile location, managing a large team and navigating the challenges of a diverse and vibrant customer base.
About the Role
* Lead, inspire, and manage a large, multi-functional team in a busy, high-turnover location.
* Ensure the smooth running of day-to-day operations across all shifts including days, evenings, nights, and weekends.
* Drive commercial performance by identifying opportunities for growth, cost control, and improved customer engagement.
* Maintain exceptional standards of customer service and staff performance.
* Develop and implement strategic initiatives in line with brand goals and operational excellence.
What We're Looking For
* Proven experience in a senior management role, ideally within leisure, retail, hospitality, or a similar 24/7 customer-focused environment.
* Strong leadership and people management skills – you know how to motivate, coach, and hold teams accountable.
* Commercially savvy with a clear understanding of profit drivers, KPIs, and operational best practices.
* Resilient, adaptable, and confident in dealing with challenging situations and clientele.
* Passionate about creating a welcoming, safe, and high-energy environment for customers and team members alike.
What We Offer
* Salary up to £40,000 per annum
* Attractive bonus scheme
* 3x Life Assurance
* Enhanced Maternity & Paternity Packages
* Ongoing Personal and Professional Development
* Length of Service Awards
* Opportunity to be part of a dynamic, growing brand at the forefront of the adult gaming industry
Ready to lead from the front?
Apply now and bring your experience, energy, and leadership to our Manchester flagship store.