Join us as a Safety, Health & Environmental Business Partner
* This is an excellent opportunity to deliver a relationship managed service to a portfolio of valued clients within our Business Banking segment in Safety, Health & Environmental consultancy
* You’ll be building lasting relationships to grow the volume and value of your portfolio through consistently delivering high quality customer interactions and experiences
* As a key member of our team, you’ll be recognised for building trust and long term sustainable value for our customers and colleagues
What you'll do
We’ll look to you to deliver excellent service to your portfolio of clients, either through face to face meetings or video, telephone and email channels. Through a proactive contact strategy, you’ll be working to really understand their health and safety needs and provide them with commercial and profitable advice, while encouraging them to adopt and use Mentor’s digital and self-service channels where appropriate.
Additionally, you’ll be:
* Delivering new business growth through referrals, networking and business generation activities
* Leading new business prospect meetings, business networking and relationship building with your internal and external network and new customer lead referrals
* Work collaboratively with our Consultancy Delivery team to make sure that services are delivered in line with customer expectations and timescales
* Proactively managing client retention and renewal pricing conversations for your own portfolio and in support of others
* Maintaining a fully up to date contact strategy plan, focusing on developing new business income and achieving agreed income goals
* Supporting other clients as well as your own, and colleagues with complex health and safety technical issues
The skills you'll need
We’re looking for someone with a strong customer focus and professional qualifications in Health and Safety or Environmental (NVQ 4/5, NEBOSH Diploma, recognised degree or equivalent) and membership of relevant professional body (minimum Grad member of IOSH and be working towards and expected to attain CMIOSH within 18 months of joining). You’ll have extensive experience in a role relating to health and safety, and you’ll also have a background in dealing with the provision of advice for complex matters.
We’ll also be looking for you to have:
* Extensive experience of identifying customer needs, identifying risks and prioritising recommendations
* The ability to identify and lead business solutions, bespoke service offerings to customers and provide commercial price quotes
* Excellent time management skills and a flexible approach to serve customers at times that meet their needs
* Strong communication and interpersonal skills to become a Trusted Advisor to our customers, with the ability to convey clear and easy to understand technical health, safety and environmental advice and guidance both verbally and in writing
Hours
35
Job Posting Closing Date:
02/07/2025 Ways of Working:Hybrid #J-18808-Ljbffr