Job Description
An exciting opportunity has arisen for an experienced intermediary leader to join our highly successful and evolving Accord Sales Team!
About the role
As a Regional Sales Manager, you will lead a team of telephony and field-based development managers, executing the strategy for the Accord Intermediary business while supporting the broader mortgage distribution division. Additionally, you will lead the implementation of Accord’s Inclusion & Diversity strategy, ensuring these principles are embedded in business operations. Other responsibilities include:
1. Coaching and developing the team, ensuring that lending quality and service objectives are achieved and support all direct reports to build and continue strong effective long-term relationships with intermediaries and internal colleagues.
2. Understanding the strategic direction of Intermediary Distribution and its regional impact.
3. Developing comprehensive business plans (short, medium, and long term) to meet mortgage goals and enhance skills.
4. Ensuring the business development team supports sales and operations to achieve lending, quality, and service targets, collaborating with Underwriting and other teams.
5. Partner with all departments to deliver a top-tier customer experience based on simplicity, empathy, and trust.
6. Support the retail broker program, retail sales network, and other cross-functional areas.
7. Act as the first line of defence to ensure compliance with Accord’s terms, policies, governance framework, and inclusion & diversity charter.
Please Note: This role covers London and the South East, and includes a company car allowance.
About you
We are seeking an experienced leader with a deep understanding of inclusive leadership within the intermediary industry. In addition, you will also have:
8. Previous experience in mortgage sales including successful management of large national/regional accounts – ideally in the intermediary sector
9. Sales, negotiation and presentation skills to senior levels i.e. CEO, CFO & Business Owners
10. Excellent knowledge of lending products, criteria, systems and regulatory procedures and of the wider market developments, including competitor activity.
11. Excellent communication and interpersonal skills internal and external with the ability to work effectively with senior stakeholders.
12. Demonstrates strong digital literacy and proactively embraces new and emerging technologies to work more efficiently, improve effectiveness, and implement digital developments that drive operational improvement.
13. Understanding of proposition development and risk
14. Proven ability to foster and manage relationships effectively.
About Us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility – We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
15. Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
16. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
17. Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
18. Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
19. My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts,