Overview
A leading aerospace and defense company is seeking a VP Service Management & Operations to drive operational excellence and implement ITIL-aligned service management processes. This hybrid role based in East Midlands requires strong leadership skills and expertise in managing technical operations. The suitable candidate should possess ITIL qualifications, significant experience in the engineering industry, and exceptional stakeholder management abilities. The position also emphasizes developing high employee engagement and a culture of continuous improvement.
Responsibilities
* Drive operational excellence and implement ITIL-aligned service management processes
* Provide leadership in managing technical operations in a hybrid role based in East Midlands
* Develop high employee engagement and foster a culture of continuous improvement
Qualifications
* ITIL qualifications
* Significant experience in the engineering industry
* Exceptional stakeholder management abilities
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