HR Advisor
Contract: Permanent.
Location: Manchester City Centre (Fully office based).
Salary: £28,000 - £36,000 per annum.
Structure: Mon-Sun (5 days a week, 1 weekend shift every 3 weeks- either a Saturday or Sunday).
Shift patterns available: 6am-2pm, 7am-3pm, 8am-4pm.
Several exciting opportunities have arisen for dedicated and experienced Employment Law Consultants/HR Advisors to join a well-known and established HR consultancy in the heart of Manchester. This role requires you to work in a team providing legally compliant solutions to clients via telephone/email in all aspects of HR and Employment Law, to support the business needs of the individual clients.
Key Responsibilities:
1. To achieve the standards set within the performance framework to support all clients with quality advice in a productive manner within set Service Level Agreements (SLAs) to provide an efficient solution-based advice, through telephone - this will be calling only advice.
2. To ensure that personal knowledge of HR and Employment Law is continually updated.
3. To actively own and lead cases to resolution, building rapport and relationships with clients on each interaction.
4. To undertake Welcome Calls with new clients and discuss with them the software, our services a...