TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Our team and what we'll accomplish together
Join our dynamic EMEA Learning team as we expand our mental health and workplace learning solutions in the UK market. Reporting to the Head of Learning, EMEA, you'll be part of a collaborative, multicultural team of learning experts, facilitators, and delivery specialists across Europe, all dedicated to creating transformative training experiences in mental health, diversity and inclusion, harassment and violence prevention, and workplace wellness.
This is a unique opportunity to shape the UK Learning strategy from the ground up while leveraging 30 years of proven expertise from our established EMEA programs. You'll work alongside our Head of Growth, Delivery Lead, digital learning specialists, and a network of 60+ internal facilitators to bring evidence-based soft skills training to UK clients who already trust TELUS Health for their EAP services.
What you'll do
1. Design and adapt learning content and training materials tailored to the UK market, drawing from our established EMEA Learning programs while ensuring cultural relevance for UK clients
2. Partner with Sales and Customer Success teams to present learning solutions to clients, serving as the content expert for mental health, diversity and inclusion, and workplace wellness training programs
3. Build and develop a network of external facilitators across the UK, training them on both EMEA and UK-specific learning offerings to ensure consistent, high-quality delivery
4. Collaborate with the EMEA Learning team, Head of Growth, and Delivery Lead to create compelling proposals and define pedagogical approaches that meet client needs
5. Monitor and track UK Learning activity metrics to measure program effectiveness and identify opportunities for growth
6. Deliver training sessions directly to clients on complex or high-demand programs, bringing practical expertise to mental health topics including trauma, anxiety, stress management, and harassment prevention
7. Represent TELUS Health at external learning events in the UK, staying current on training trends and innovations in workplace mental health and soft skills development
What you bring
8. Degree in psychology, counselling, psychotherapy, or a related field with expertise in mental health, workplace wellness, or organizational psychology
9. Proven experience designing and delivering training programs, workshops, or learning content in mental health, soft skills, or workplace development
10. Strong knowledge of mental health topics such as trauma, anxiety, stress management, diversity and inclusion, and harassment prevention
11. Experience working in an international or multicultural environment with the ability to collaborate effectively across different cultures and time zones
12. Exceptional English language proficiency with strong written and verbal communication skills, including the ability to create culturally relevant, high-quality UK-specific learning content and materials
13. Entrepreneurial mindset with enthusiasm for building new programs from the ground up and the confidence to engage directly with clients
14. Ability to work autonomously in a remote environment while staying connected to a distributed team
15. Comfort with both strategic content development and hands-on training delivery
Great-to-haves
16. Proficiency in additional European languages (French, Spanish, German, or Italian) to support collaboration with EMEA colleagues
17. Familiarity with e-learning platforms and digital learning tools
18. Previous experience with TELUS Health or knowledge of Employee Assistance Programs (EAP) and workplace mental health services
What we offer
19. Fully remote role with the flexibility to work from anywhere in the UK; for those based near Glasgow or London, office space is available if you prefer a hybrid working model
20. Comprehensive health and wellness benefits including Private Medical Insurance with Digital GP access, Healthcare Cash Plan for dental and optical expenses, and Dental Plan
21. Pension scheme to support your financial future
22. Life Insurance and Group Income Protection for peace of mind
23. 24 days annual leave plus two additional wellbeing days per year, in addition to eight bank holidays
24. Employee Assistance Programme (EAP) provided in a fully confidential manner to ensure you get the support you need
25. Access to hundreds of perks including cashback offers, discounted gift cards on your favourite brands, discounted cinema tickets, and more
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A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.