Overview
This is an exciting opportunity for the successful candidate to lead the cross‑site administration team as they move towards the consolidation of work across the entire chronic pain service; supporting the delivery of consultant‑led clinics and procedure lists, as well as those led by psychologists, nurses and physiotherapists within Pain Self‑Management.
The successful candidate will work alongside the existing Lead Co‑ordinator, sharing the duties of the role. Whilst expected to work independently and with autonomy, the post holder will benefit from support provided by the Assistant General Manager and General Manager for Anaesthetic and Pain services, as well as that provided from within the chronic pain team.
Responsibilities
* Ensure the efficient and effective management of the administration processes and systems within the Chronic Pain service, providing leadership and support to administration and clerical staff.
* Provide expertise in the pro‑active management of patient pathways from referral to discharge, ensuring the entire pathway is managed smoothly.
* Support the General Manager and Assistant General Manager to deliver service and Trust objectives such as Referral To Treatment (RTT), waiting times, clinic utilisation and the smooth and timely movement of patients within the consultant‑led and pain self‑management clinics.
* Assist, and lead where appropriate, modernisation and change initiatives to achieve continuous service delivery in collaboration with the clinical and management teams.
Qualifications
We are seeking an experienced, enthusiastic and highly motivated individual to join our Chronic Pain Service as Lead Administration Co‑ordinator.
Benefits
By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. You will receive generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
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