BMC Remedy Consultant
£Up to £85,000 GBP
Competitive Bonus
Hybrid WORKING
Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent
BMC Remedy Consultant (SC)
Location: Hybrid (UK-based - office, client site, and home working)
Security Clearance: Must be eligible for SC clearance
Join an award-winning organisation recognised for excellence in employee wellbeing, innovation, and inclusive working culture. Our client has been formally accredited as a Great Place to Work for Wellbeing and is widely respected for creating environments where people can thrive while delivering high-quality outcomes for complex, high-profile programmes.
With a strong focus on collaboration, modern delivery, and continuous improvement, our client offers professionals the opportunity to work on meaningful, secure technology platforms that directly improve customer and user experience. This is an excellent opportunity for an experienced Remedy Consultant (SC) looking to work in a forward-thinking, supportive environment.
The Role - Remedy Consultant (SC)
As a Remedy Consultant (SC), you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes and end-user experience.
This role follows a hybrid working model and offers exposure to a broad range of stakeholders and enterprise integrations.
What You'll Be Doing as a Remedy Consultant (SC) Design, develop, and customise BMC Remedy applications, including workflows, forms, active links, and filters
Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management
Troubleshoot and resolve issues within the Remedy environment
Optimise application performance, ensuring scalability and long-term sustainability
Produce and maintain technical documentation, including design specifications and user guides
Collaborate with cross-functional teams to integrate Remedy with other enterprise systems
Provide ongoing support, enhancements, and upgrades to the Remedy platform
Skills & Experience Required Proven experience as a Remedy Consultant (SC), Remedy Developer, or similar role
BMC Remedy ITSM certification
Strong understanding of the ITIL framework and best practices
Experience with cloud-based deployments of Remedy applications
Hands-on experience developing and customising workflows, integrations, and configurations
Programming or scripting experience (e.g. JavaScript )
Strong analytical and problem-solving skills
Confident communicator, able to collaborate effectively at all levels
Security Clearance SC clearance is required for this role
Candidates must be eligible to obtain SC, including: Continuous UK residency for the last 5 years
Meeting nationality and security vetting requirements
Some roles may be restricted to sole UK nationals
Why Join as a Remedy Consultant (SC)? Work within an award-winning organisation with a strong wellbeing and people-first culture
Hybrid working model with genuine flexibility
Access to extensive learning, certification, and professional development opportunities
Join a collaborative community of experienced technology professionals
Contribute to secure, enterprise-scale platforms with real user impact
Reference: AMC/CRemedyAPG
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