Weare seeking an experienced part time ( maximum of 30 hours a week) ClinicalSupport Worker to join our busy Outpatient Department situated at WharfedaleHospital.
Therole would be suitable for a motivated and enthusiastic individual who enjoysworking in a fast-paced and dynamic environment and is committed to deliveringsafe and compassionate patient care.
Youwould be joining a supportive and well-established team in a multi-specialityoutpatient department. You will work closely with clinicians across a varietyof specialities to deliver co- ordinated patient centred care, whilst gainingknowledge and insight into a range of conditions.
Thedepartment currently operates Monday to Friday between 08:0017:30. Shift startand finish times may vary to cover the requirements of the service.
Wewelcome applications from all sections of the community and are committed toequality, diversity, and inclusion.
Main duties of the job
Provideand deliver a high standard of compassionate nursing care recognising andmeeting the specific needs of the patients
Followingtraining and assessment, competently undertake
clinicalactivities relevant to the post and clinical area as agreed
Acknowledge any limitations ofcompetence in accepting care activities outside agreed limitations and inform aregistered practitioner
Assist in planning, implementationand evaluation of individual programmes of care for patients
Document interventions performed andcare delivered, ensuring that record is countersigned by a registeredpractitioner where appropriate.
Assist in the recording of fluidbalance, reporting discrepancies to a registered practitioner.
Assist the patient with all aspectsof their personal hygiene.
Assist in the safe moving andhandling of all patients utilising appropriate equipment.
Assist the patient with theirelimination needs; including bowel and urinary catheter care.
Provide care for patients withreduced mobility; to include skin integrity, pressure area care and measurementand application of anti-embolic stockings
Assist in ensuring patientsnutritional needs are met.
Carry out clinical observations onpatients, recognising, recording and reporting abnormalities and changes inpatients condition to the registeredpractitioner
Organise and prioritise timeeffectively
Undertake duties on different wards,departments or clinical areas as and when required.
About us
LeedsTeaching Hospitals NHS Trust is part of the West Yorkshire Association of AcuteTrusts (WYAAT), a collaborative of the NHS hospital trusts from across WestYorkshire and Harrogate working together to provide the best possible care forour patients.
Bybringing together the wide range of skills and expertise across West Yorkshireand Harrogate we are working differently, innovating and driving forward changeto deliver the highest quality care. Byworking for Leeds Teaching Hospitals NHS Trust this is your opportunity to be apart of that change.
WYAATis the acute sector arm of the West Yorkshire and Harrogate Health and CarePartnership, one of the largest integrated care systems in the country. ThePartnerships ambition is for everyone to have the best possible health andwellbeing, and the work of WYAAT, and each individual trust, supports thatambition.
Leeds Teaching Hospitals is committed to our processof redeploying 'at risk' members of our existing workforce to new roles. Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed. If you doexperience a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions
Job responsibilities
Establish and maintain effectivecommunication with patients, families, carers and patient groups
Develop and maintain appropriaterelationships, communication and teamwork with members of themulti-disciplinary team within the ward/department
Assistin the welcome and reception of patients into theclinicalarea
Demonstrate a variety ofcommunication skills with patients who may have communication needs anddifficulties e.g. confusion, dementia or other linguistic issues
Communicate effectively with allhealth, social care providers, voluntary sectors and emergency services
Maintain clear, concise and legibledocumentation adhering to standards in accordance with Trust policies andguidance
Ensure compliance with Trust policiesand procedures regarding confidentiality of data and data security
Communicate with colleagues andmembers of the multi-disciplinary team clearly and effectively in written,verbal and electronic format (this may include accessing and updating patientrecords on central databases or electronic systems).
Participate in and contribute tolocal audits (e.g. hand hygiene audit)
Escalate concerns with regards topatients physical or psychological needs, or changes in their clinicalcondition to a registered practitioner within appropriate time frames
Effective use of communication skillswhen responding to patients, relatives or carers concerns and complaints,contributing to the ward, unit or department team action plan to achieve localresolution.
Ensures, in liaison with registeredpractitioners that interpreters are utilised as appropriate to support patientsunderstanding and communication needs.
Ability to answer phone, effectivelymanaging the enquiry.
OtherResponsibilities
Participate in the use of the LeedsImprovement Method to improve the quality and safety of the service.
Contribute to the prevention andcontrol of infection in line with Trust guidelines
Assist in maintenance of accuraterecords and documentation, with regard to legal requirements, confidentialityand management of information.
Ensure that essential informationon the patients condition and progressis recorded in accordance with Trust guidelines
Understand the need to maintain andrespect patient confidentiality
Promote and value the rights,responsibilities and diversity of people ensuring religious and cultural needsare addressed.
Education,Health, Safety and Security
Ensure safe keeping andtransportation of patient property and valuables in accordance with Trustpolicy.
Recognise the importance of healtheducation and teaching of patients and their carers and inform senior staffwhere this might be required
Ensure equipment and resources areused appropriately, efficiently and economically
Maintain a safe working environment,reporting incidents, accidents, complaints according to Trust policy.
Participate in in-service training
Complete annual mandatory andpriority training requirements within agreed timescales
Participate in own and others annualperformance appraisal
Supervisionand leadership
Will be expected to lead a team ofclinical support workers on a shift by shift basis
Will be expected to contribute tomentorship and appraisal of junior staff.
Raiseconcerns with regards to risk, danger, malpractice or wrong doing by followingthe LTHT Whistleblowing policy andsupporting processes.
Person Specification
Experience
* Significant experience of working within a healthcare setting delivering personal and clinical care.
* Utilisation of planning and organisational skills
* Insight into roles responsibilities of post.
* Basic IT skills.
* Significant experience of working within the speciality or department
Qualifications
* NVQ 3 in Health and Social Care. Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent experience
* Diploma in Health Level 3.
* The Care Certificate or in the absence of this the jobholder must successfully attain the Care Certificate within the first 3 months of employment.
* Basic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C).
Skills & behaviours
* Caring, motivated and Compassionate.
* Courageous, Reliable and trustworthy
* Willingness to learn and develop their role
* Interpersonal skills, confident and enthusiastic
Other criteria
* Ability to organise and prioritise workload
* Competent in written, electronic and verbal communication skills
* Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
* Ability to travel in between Trust premises and patient homes for posts that involve community visits
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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