Our current Practice Manager has taken early retirement, so we are looking to find a perfect fit for our current team - an experienced Practice Manager who wants to work in a high achieving practice with a superb local reputation. We expect the candidate to be forward thinking, a great team player, have excellent communication skills, openness to working collaboratively with other colleagues in the Primary Care Network whilst retaining the essence of the Practice.
Main duties of the job We are looking for a full time manager, working 37 hours over 4 days- Wednesday would be the day off for a mid week break. The Practice has a dispensary, approximately 50 staff and two sites.
The new manager would need to take charge of all areas of HR; strategic planning; finances; estates, and working and planning with the five GP Partners.
About us We are a friendly, supportive team based in Whalley, situated in the beautiful Ribble Valley.
5 partners, 6 salaried GPs, ANP, 5 nurses, 2 HCAs, and a large reception and admin team including an Assistant Manager, we are also a long standing training practice for GP training. We also have a housebound nurse team attached to the Practice for our care home and housebound patients.
We have a PCN team that work with our patients, including a pharmacist, pharmacy techs; and a physio. We also have an onsite dispensary at both sites- to give all of our patients a good quality experience at the surgery.
The team work well together, making the surgery a harmonious place to work.
We have a highly productive working relationship with the practices within our PCN. A high QOF achiever we pride ourselves on constantly striving to improve the patient experience.
Job responsibilities The role includes:
Strategic planning with the running of the practice
Finances and financial planning
VAT claims for the dispensary
Working with the accountants to submit pension updates to PCSE
Organising and planning all HR within the practice
Planning PLTs
Working with the other managers and PCN Managers to achieve the PCN DES
Ensuring compliance for estates and manage any estates projects
Take administrative management over all enhanced service and GMS contract submissions
Person Specification Experience Experience of working with the general public
Experience of managing accounting procedures including budget and cash flow forecasting
Experience of working in a healthcare setting
Experience of managing large multidisciplinary teams
Experience of performance management including appraisal writing, staff development and disciplinary procedures
Experience of successfully developing and implementing projects
Experience of workforce planning, forecasting and development
NHS/primary care general practice experience
Relevant health and safety experience
Knowledge and skills Ability to exploit and negotiate opportunities to enhance service delivery
Excellent communication skills (written, oral and presenting)
Excellent leadership skills
Strategic thinker and negotiator
Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
Effective time management (planning and organising)
Ability to network and build relationships
Proven problem solving and analytical skills
Ability to develop, implement and embed policy and procedure
Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
Knowledge of the EMIS system
Qualifications Good standard of education with excellent literacy and numeracy skills
Educated to degree level in healthcare or business
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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