Job Description
We're seeking an experienced Neighbourhood Housing Officer with experience of ASB case management in Liverpool on a full-time, ongoing temporary basis, paying up to £22.50 per hour with hybrid working.
Your new role
* Delivering key tenancy management functions such as abandonments, relationship breakdowns, unauthorised occupation, mutual exchanges, tenancy reviews, tenancy audits, and failures to allow access
* Carrying out a range of visits including accompanied viewings, exchange inspections and attending evictions
* Triaging all ASB & hate crime cases, carrying out investigations, gathering evidence, preparing paperwork for legal proceedings and working in partnership with Enforcement Officers for more serious cases
* Supporting customers at low to medium risk of tenancy failure, carrying out assessments of need, identifying additional support needs, making appropriate referrals and implementing positive interventions to support tenancy sustainment
* Responding to general enquiries and complaints
* Preparing and serving notices for breaches of tenancy where appropriate
What you'll need to succeed
* Proven experience delivering key housing & tenancy management functions across a large geographical region
* Experience of ASB caseload management
* Knowledge and understanding of Housing & ASB legislation and best practice
* Driving licence with access to own vehicle and valid business insurance
What you'll get in return
* Weekly pay
* Competitive hourly rates
* Option to be paid PAYE or Umbrella
* Hybrid working
* Mileage reimbursement
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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