Overview
You\'ll support every stage of the funeral process - from preparing vehicles and venues to assisting with ceremonial duties and family interactions. This is a physically active, hands-on role that requires empathy, reliability, and a calm, respectful presence. As a representative of both your local branch and the wider Dignity Group, you\'ll help maintain our trusted presence in the community.
Responsibilities
* Drive and operate specialist vehicles (including hearses and limousines)
* Set up venues and carry out ceremonial duties, including coffin bearing
* Maintain funeral vehicles and equipment to high standards
* Participate in an out-of-hours on-call rota (including nights/weekends) to support families
* Bring the deceased into our care from the place of death - including private homes, hospitals, hospices, or public spaces - under varying circumstances
* Prepare the deceased (washing, dressing, presentation) in accordance with family, religious, or cultural wishes
* Support with chapel visits and interactions with families in a calm and respectful manner
* Carry out all duties involving the deceased with the utmost care and professionalism
Benefits
* Full training and personal development opportunities
* 30 - 33 days annual leave, inclusive of bank holidays
* Uniform and all necessary equipment provided
* Company pension and life assurance
* Access to an employee assistance programme for wellbeing support
* Annual company bonus
Requirements
* Demonstrates empathy, professionalism, and composure under pressure
* Has a respectful, caring approach when supporting both colleagues and families
* Is physically capable of manual handling tasks, including lifting and carrying
* Is comfortable working in direct contact with the deceased in a variety of conditions
* Is reliable, flexible, and able to work outside standard hours when needed
* Takes pride in presenting themselves in a professional and dignified manner
* Holds a Full UK Driving Licence (essential)
* No previous funeral experience is necessary - full training, uniform, and support will be provided
We\'re looking for compassionate, reliable individuals to join our team at R S Johnson & Sons Funeral Directors in Tyne & Wear. This role offers the chance to support families at one of life\'s most sensitive moments, delivering respectful, meaningful services that truly make a difference.
Equality, Diversity and Inclusion: We know that diverse teams make better decisions and a better place to work. We welcome applicants from all backgrounds and with varying life experiences. If there\'s anything you need to make the process more accessible, please let us know.
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