Business Support Officer - Education Business Support Team Part time, 29 hours per week across 5 days. Term Time Only, 42 weeks per year. Solihull’s Education Business Support Team (EBST) are looking to recruit an enthusiastic and motivated Business Support Officer to join our friendly team based at Solihull Council house. EBST consist of around 25 staff who provide business support for a range of services for the Education Directorate. All in our team, whatever their role, share one purpose: supporting the provision of the best possible education for all children and young people in Solihull. This role supports Education Partnerships - by providing high quality customer-focused administrative support for a variety of internal teams within the council that work with schools and other agencies. Whether from a previous education support background or simply looking for a new challenge, you will have significant experience of general administration and taking minutes at meetings attended by senior officers and other professionals. You will use your initiative to prioritise your varied workload to meet deadlines in a highly demanding environment and will have experience of dealing with challenging situations. An excellent communicator and consistent team player, you will enjoy working as part of an effective team but also work well independently to a high standard. You will also have the confidence and ability to work with a variety of multi-disciplinary professionals on a range of matters and the ability to handle sensitive and confidential information. Your duties may also include organising meetings and training sessions, maintaining databases, processing financial transactions and communicating with school staff and governors to assist with queries, in order to maintain resilience and cover across our EBST team. This is predominantly an office-based role based on the needs of the services we support, with the possibility of working at home at least two days, once the working pattern has been agreed. This role is based at Solihull Council House. To be considered for this post, you will need to demonstrate: GCSE Maths and English or NVQ3 in business administration (or equivalent) or the ability to demonstrate experience which enables you to carry out the full range of duties Experience of working in a customer-focused office environment The ability to communicate clearly and confidently with people at all levels Experience supporting and minuting complex meetings Experience of prioritising work to meet multiple deadlines In return, we offer you motivational support within a friendly and focused team, where your contribution is valued and your personal development actively supported. This is a great opportunity to support our provision of the best education possible for all children and young people in the borough. Working for Solihull means that we can also offer employees a great working environment, together with: Flexible working and agile working arrangements Generous annual leave entitlements with opportunity to buy up to 10-days additional leave per year Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service Family and carer friendly policies Access to the Local Government Pension Scheme Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme This role is part time: working term-time only, plus an additional 4 weeks across the year - to be agreed with the successful candidate. Salary will be pro rata to 42 weeks per year. To apply for this position, please click on the link below. If you have a specific question regarding this post, please contact: Emma Stoney, Assistant Education Business Support Manager on 07743 219679 / emma.stoney@solihull.gov.uk Closing date: 18 September 2025 Interviews will be held on 24 September 2025. Shortlisted candidates will need to be available for interview on this date. Please note we do not accept CVs for this post. We are currently implementing our Smarter Ways of Working as we recognise that work is what you do and not necessarily where you go. Our aim is to balance the needs of our employees with service delivery and, for this role, that is likely to include a combination working from our Council House offices and working from home. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit. Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment. Attached documents JDPS BSO Education.docx