Overview
Envision Energy is a world-leading green technology company that provides renewable energy solutions for global enterprises, governments, and institutions. Envision Energy encompasses three major business sectors - Smart Wind Turbines, Energy Storage, and Green Hydrogen Solutions, and collaboratively constructs comprehensive solutions for energy transformation.
Envision Energy has received several accolades for its sustainability performance, including the EcoVadis Gold Medal and the CDP “A-List”. It was also recognized in Fortune's “Change the World” list and ranked among the top 10 smartest companies by the MIT Technology Review.
Today, Envision Energy leverages its global network of R&D and engineering centers across China, the United States, UK, France, Germany, Denmark, etc. to continuously lead global green technology development. Envision Energy joined the Science Based Targets initiative (SBTi) and committed to achieving the "Business Ambition for 1.5°C" in 2021. It has achieved carbon neutrality across its global operations by 2022 and will achieve carbon neutrality throughout its value chain by 2028.
Responsibilities
* Establish and maintain strong service relationships with customers, ensuring clear communication and full alignment with service contracts, SLAs, and LTSA requirements.
* Plan, govern, and execute O&M activities in compliance with contractual obligations, safety regulations, and applicable standards.
* Develop, own, and embed a strong safety culture across the Trina Storage Business Unit, ensuring safety leadership at all organizational levels.
* Identify, prioritize, and resolve issues impacting product and system performance; proactively define recovery plans and lead execution to restore normal operations.
* Lead internal and external root cause analysis and management of change activities, ensuring sustainable corrective and preventive actions.
* Provide site support leadership and coordinate subcontractors and service vendors to ensure effective and compliant maintenance execution.
* Oversee the planning and execution of preventive and predictive maintenance activities in collaboration with regional service teams.
* Manage on-site spare parts and spare unit inventories, ensuring availability, cost control, and timely replenishment.
* Monitor and govern subcontractor performance, ensuring compliance with OEM requirements, contractual obligations, and warranty conditions.
* Own O&M budgets and drive cost efficiency while maintaining the highest standards of safety, reliability, and service quality.
* Promote operational excellence and best practices across the organization, driving standardization and continuous improvement.
* Ensure all maintenance activities are properly planned, executed, and documented within CMMS systems, with strong data quality and governance.
* Monitor, analyze, and drive achievement of service KPIs and SLA commitments across all operational sites.
* Lead escalation management for critical incidents, operational risks, and customer-impacting events.
* Ensure service scope, SLAs, LTSA agreements, O&M strategies, and resource plans are clearly defined, approved, and consistently implemented.
Qualifications
* Bachelor’s degree or higher in Engineering, Operations Management, or a related technical discipline.
* Minimum of 12 years’ experience in operations, maintenance, or service delivery roles, including senior management or director-level leadership experience.
* Proven ability to lead and manage large, multi-disciplinary teams in complex, multi-site operational environments.
* Strong expertise in asset management, maintenance strategies, and O&M best practices across the asset lifecycle.
* Demonstrated experience in the implementation, governance, and optimization of CMMS/EAM systems.
* Solid technical knowledge of electrical equipment and systems, including AC/DC systems, low- and medium-voltage infrastructure, power conversion systems (PCS), and battery energy storage systems (BESS).
* Experience in customer-facing service delivery roles, including contract management, customer support, and handling critical operational situations.
* Background in industrial, energy, infrastructure, or other large-scale technical operations environments.
* Working knowledge of industry frameworks and standards such as ITIL, ISO 55000, ISO 20000, or equivalent.
* UK-based, with a valid driving licence preferred.
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