Receptionist / Front of House - Private Clinic - Harley Street, W1 - £32k-£35k A fantastic opportunity has become available for a professional, dynamic and proactive Receptionist to join a successful private clinic in Harley Street, London. A friendly, forward-thinking and collaborative company, our client is looking for a warm and empathetic Receptionist to support practitioners in the practise. Ideal candidates will have Front of House experience in the private medical, hospitality or professional services environment and will be emotionally intelligent, highly organised and able to make crucial decisions in the best interest of practitioners and clients at any given moment. The role: This is a stand-alone, office based Receptionist role working 8.30am-5.30pm in; with an annual salary of £32k-£35k, 24 days annual leave (plus B) and private medical insurance. Responsibilities as the Receptionist will include: * Management of the Front of House areas * Meeting and greeting all clients and providing an exceptional level of customer service at all times * Managing active clinics * Email management * Extensive telephone management - liaising with new and existing clients * Proofreading and editing clinical letters and reports * Drafting correspondence * Managing post * Invoicing and processing payments And more! What we’re looking for: * Previous reception / front of house experience, ideally within private medical, high-end hospitality or professional services environments * Fluent English language skills * Clear and professional communication skills * Ability to provide 5* customer service at all times, excellent telephone manner * Highly organised and proactive nature * Dynamic, proactive, focused and hard working * Warm and empathetic with strong emotional intelligence * Ability to multitask * Attention to detail at the highest level * IT literate/tech savvy with the ability to learn new systems quickly and efficiently * Experience with G-Suite (Google Docs & Sheets, Gmail, G-Calendar, GoogleDrive etc) is highly advantageous * Ability to be discreet and deal with confidential and sensitive information * Mature manner with the ability to deal with confidential and possibly conflicting or challenging situations Please note: The recruitment process will include pre-interview competency testing. Interested in this Front of House / Receptionist position? If this role sounds of interest, you have the experience and skillset we’re looking for and you are able to work the hours as stated above, then we want to hear from you ASAP! Please submit your CV as soon as possible, quoting ‘CP - Receptionist - Private Clinic, London