Key Responsibilities
* Manage telephone reception, handling incoming calls in a professional manner and making outgoing calls to clients.
* Book and schedule appointments, ensuring accurate records are kept.
* Use Microsoft Office applications including Excel, Word, Outlook, and SharePoint for daily tasks.
* Support with general office duties such as filing, scanning, photocopying, and data entry.
* Maintain and update company records and databases.
* Communicate effectively with colleagues, clients, and suppliers.
* Provide administrative support to different departments as required.
* Uphold company values in all aspects of your work.
Skills & Qualities Required
* Confident and professional telephone manner.
* Good written and verbal communication skills.
* Organised with excellent attention to detail.
* Willingness to learn and develop new skills.
* Competent in IT, with some knowledge of Microsoft Office applications.
* Ability to work both independently and as part of a team.
What You’ll Gain
* A Level 3 Business Administrator Apprenticeship qualification.
* Real workplace experience in a supportive office environment.
* Development of IT, communication, and organisational skills.
* Training and mentoring to support your career development.
* A strong foundation for future roles in business administration.
Training
* Qualifications required
* Skills required
* Prospects
* Qualification / Standard: ST0070 Business administrator
* Duration
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