About The Role
Role: Assistant Store Manager / Location: Byfleet / Salary: £28,814 per annum (OTE £31,695) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the store’s opening and closing times.
What We Give Back To You
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
* Competitive rates of pay reviewed on an annual basis
* Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
* Additional day off for your Birthday
* Holiday entitlement of 28 days, increasing with service
* Training and support to help you develop a great career with us from day one
* Great pension and sharesave schemes
* Social events throughout the year
* Family friendly policies which include enhanced maternity, paternity and adoption packages
* Free on-site parking
* Cycle to work scheme and gym discounts
* Vouchers for important life events, birthdays and long service rewards
* Day off to volunteer for one of our charity partners
* Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
Responsibilities
As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team’s development, aligned with our values, your team and delivering exceptional customer service. Core responsibilities include:
* Leading from the front and working shoulder to shoulder with your team
* Managing, recognising and rewarding your team whilst maximising the performance of your store
* Identifying the potential of your team to ensure a strong pipeline of talent
* Supporting in creating a working environment where people are happy to come into work
* Owning store financial contribution to drive sales and control costs
* Ensuring you and your team always provide the highest level of customer service
* Maintaining commercial awareness of competitors to improve team and store performance
* Taking responsibility for all aspects of store operations in the Store Manager’s absence, including cleanliness and maintenance, health and safety compliance, store security, and accurate administration
* Encouraging a positive and flexible approach to daily management of the store/team
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. It’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual matters. Despite our rapid growth, we’ve maintained a strong family feel and our success comes from great people delivering an outstanding customer experience. We take a can-do attitude, and always do the right thing whatever the challenge.
We take pride in a culture that is fun, supportive and positive. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied and suitable for those who enjoy a job where no two days are the same. We also encourage our teams to socialise, connect, and celebrate successes together.
If your experience doesn’t align perfectly with every item in the job description, we still encourage you to apply. It’s not just your skills we are looking for, but your personality, leadership ability, a positive attitude and a willingness to take on a challenge.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical or mental disability or offending background. If you require adjustments to our interview process, please let us know.
Find Out More About Life At Big Yellow
Find out more about life at Big Yellow and explore roles and opportunities across our stores.
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