Overview
Ready for the next step in your career as an Autocentre Manager with the UK's largest Automotive service, maintenance and repair business. Join a leading retailer of motoring and cycling products and services, and a fast-growing centre for motoring services and electric mobility. This role focuses on delivering excellent customer journeys, driving performance and leading a high-performing team at Halfords Autocentres.
Responsibilities
* Lead the centre team to deliver an excellent customer journey and customer satisfaction.
* Drive business performance and manage day-to-day centre operations.
* Provide in-the-moment coaching and development for team members.
* Ensure compliance with Health and Safety and other relevant standards.
* Manage KPI targets and support achievement of high sales turnover.
* Communicate effectively with staff and customers to maintain service quality.
Qualifications
* Fantastic leadership and team management skills within the automotive or a similar industry.
* Experience delivering high customer satisfaction and effective management.
* Engaging, coaching-based approach to team development and training.
* Experience meeting compliance standards across Health and Safety.
* IT proficient, with willingness to learn in-house systems.
* Excellent verbal and written communication skills.
* Good time management and organisational ability.
* A current valid driving licence.
* Experience with high sales turnover and managing KPIs.
Benefits
* £34,203 to £40,823 per annum
* Average uncapped bonus of £10,800 per year (potential to earn more)
* 5 days a week
* Earn extra with our refer a friend scheme - T&C's Apply.
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
* Discounts on groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount
* Trade Price Bike purchase and Cycle to Work Scheme
* Financial planning support via Wagestream – access up to 30% of your salary in advance
* GP Access, 24/7
* Join the Share Save scheme with a 20% discount on shares
* Health Cash Plan for wellbeing and healthcare costs
* Pension Scheme & Life Assurance
* Opportunity to progress your career with hybrid training, ATA & MOT Tester Qualifications
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