Watford
Ref: 8229GA
Company Profile
A well-established and award-winning company with international operations.
German speaking Account Coordinator
Location: Watford
Hybrid working available after training.
Salary: up to £30,000 per annum plus benefits.
Main Duties
To be the point of contact for customers and maintain successful client relations.
The Role
* Maintain long-lasting successful relations with customers to increase customer retention
* Address customer concerns and find solutions to increase satisfaction
* Work with internal departments and act as a liaison for the customer
* Make customer aware of product portfolio and identify opportunities for additional sales
* Monitor customer spending pattern and provide recommendations accordingly
* Support with client administration
Candidate's Profile
* Fluent in German (written and spoken) – essential
* Previous experience in customer service and/or account management – essential
* Proactive, confident and dynamic personality
* Patient and adaptable with excellent organisation
* Excellent communication skills and a team player
* IT literate
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