Overview
We are looking for a proactive and organised Admin Sales Assistant to join our growing team. This is a varied role that combines administration, marketing execution, sales support and event coordination within the dental education and implant sector. Full training will be provided - you just need strong admin skills, a can-do attitude and the willingness to learn.
You'll be home-based but will need to travel occasionally to practices, events, and conferences - so a UK driving licence is essential.
Please note: This is a remote role, but applicants must be based in the Midlands or surrounding areas for occasional travel to practices, events and conferences.
About Us
We are the International Digital Dental Academy (IDDA) - an organisation founded and run by four dentists and educators. We provide cutting-edge digital dentistry education to qualified dentists, making us a forward-thinking, exciting place to work.
Alongside the IDDA, we manage a range of brands:
* Cowellmedi – providing dental implants and systems to dentists
* CAD Finder – supplying intraoral scanners to practices
* Our Dental Lab (Norwich) – supporting dentists with high-tech restorative solutions
This is a highly rewarding, technology-driven environment with the opportunity to earn commission on top of your base salary through sales activities.
What you'll be doing:
Administration & Coordination
* Manage shared inboxes (multiple email addresses): respond to routine queries, escalate key items
* Support student onboarding (enrolments, website access, reminders)
* Organise event logistics (Eventbrite pages, travel bookings, schedules)
* General admin: calendar updates, document organisation, inbox maintenance
Marketing & Content (Execution)
* Create and schedule content across multiple Instagram accounts, IDDA, Scan Club, Cowellmedi, and CAD Finder
* Post daily content to social media and upload to the IDDA educational platform/website
* Support with Meta Ads campaigns for courses and products
* Keep websites up to date with events, courses and product information
* Track trends and suggest new promotional ideas
Sales & Implant Representation
* Engage with new leads (courses, scanners, implant systems) and follow up
* Visit dental practices to demo products, host lunch & learns and educate dentists on implant systems (training provided)
* Build and maintain strong relationships with practices and dentists
* Handle product enquiries: stock, pricing, invoicing and orders
* Prepare and deliver presentations for practices and conferences
Event & Conference Support
* Assist with logistics and preparation for UK exhibitions and events
* Represent IDDA & Cowellmedi at conferences and trade shows
* Capture and follow up on leads post-event
Other Support Duties
* Liaise with partner companies for promotional opportunities
* Support stock ordering and replenishment (under manager's guidance)
* Ensure scanner, lab and education leads are chased and directed appropriately
* Monitor ad campaigns and report on lead flow
What we're looking for:
* Essential: Strong prior administrative experience with excellent organisation and communication skills
* Desired: Sales or customer-facing experience (B2B or B2C)
* Not required, but a plus: Experience in dental/healthcare (we'll train you)
* A proactive mindset - comfortable taking initiative and juggling multiple priorities
* Confidence to build relationships and represent the company at events
* Tech-savvy and comfortable learning new digital tools and platforms
* Confident in learning new information and delivering it to dentists
What we offer:
* Full training on implant systems, scanners and dental education workflows
* Varied and rewarding role - no two days will be the same
* Opportunity to attend industry events and conferences across the UK and international
* Career growth within an innovative, growing organisation
* Supportive team environment
How to apply:
Submit your CV and a short cover letter telling us why this role excites you.
Job Type: Full-time
Pay: £22,000.00-£28,000.00 per year
Benefits:
* Company pension
* Work from home
Work Location: Hybrid remote in Birmingham B3 3AG