Job Introduction
Our Lincoln based Parts Department have an amazing new opportunity to join their team! The Parts Department are currently looking for an Advisor to assist them in continuing the successful drive forward of this busy, fast paced department!
Do you have.. .
1. Previous experience working in an Administration role?
2. The ability to work well under pressure?
3. A desire to work in a company that wants to invest in your career?
If your answers are yes, then this may be the role for you!
Have you heard about our benefits?
When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
4. 31 days holiday per year (including Bank Holidays) that will increase with length of service.
5. Recommend a Friend Scheme.
6. Discounted days out with family and friends.
7. Retail discounts saving £££'s on shopping and dining out.
8. Fully funded, Nationally Recognised Qualifications.
9. Manufacturer specific training.
10. Salary Finance.
11. 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
12. Team member Pension Scheme contributions.
13. Friends & family Customer Referral Payments
14. Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
What will you be doing?
Main responsibilities for the role include:
15. Processing Parts orders, advices and returns and entering them into the relevant systems.
16. Calculating charges for all parts and ensuring the accuracy of the charges along with collecting and accounting for payments to the Retail Facility.
17. Computing invoices in a timely and accurate manner.
18. Liaising with Manufacturers over back orders, parts returns etc.
19. Performing checks on daily stock orders received, acknowledgements for next day delivery and back orders.
20. Locating parts from stock in other retail facilities.
21. Ensuring warranty related items are kept securely and related paperwork is submitted accurately and in a timely manner to the Manufacturer.
22. Handling queries on the progress of parts deliveries.
The working hours for this role are Monday to Friday, 08:30am to 17:00pm.
Who are we looking for?
The successful candidate will have:
23. Previous Administration experience
24. Exceptional Customer Service skills
25. Effective communication skills both written and verbal
26. The ability to work to a high level of accuracy
27. Natural problem solving skills
28. A positive can-do attitude and team player mentality
29. Strong IT and numeracy skills
Why Choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and values are chosen and driven by our colleagues, incorporating, trust, respect, integrity and communication, to create and maintain a positive, collaborative vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
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