Role Purpose
The Programme Director provides strategic leadership and full accountability for the end to end delivery of the ERP transformation programme, with a focus on implementing Oracle Fusion Cloud ERP (Finance, HR, Payroll, Purchasing) and a fully integrated Duty Management System (DMS). The role ensures the programme is delivered to agreed time, cost, quality and benefits, establishing and owning governance, commercial management, supplier oversight, risk management and cross organisational alignment.
The Programme Director holds accountability for both strategic and high level operational oversight.
Key Tasks, Accountabilities and Responsibilities:
1. Strategic Leadership & Programme Direction
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Provide overall strategic leadership and direction for the ERP programme, ensuring strong alignment with organisational objectives and policing operational requirements.
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Act as the bridge between technical implementation partners and the ERP Programme Board and any other Force governance groups.
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Own programme vision, blueprint, scope, roadmap and benefit realisation strategy in line with the approved business case.
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Set programme governance structures, assurance models, controls and reporting mechanisms.
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Make critical decisions on prioritisation, programme scope management, resourcing, sequencing and risk appetite.
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Ensure supplier deliverables, milestones and SLAs are met; escalate or intervene where necessary.
2. End-to-End Programme Delivery
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Accountable for the successful delivery of Oracle Fusion ERP on time and on budget across all functional areas (e.g. Finance, HR, Payroll, Expenses,
2 | Role: ERP Programme Director version: 1.0 Date: 20/05/26
Procurement), the DMS and the overall data and technical architecture of the solution.
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Oversee integrated planning across workstreams — ensuring coherence between technical, functional, data, business change and supplier plans.
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Manage all related contracts and suppliers through the delivery phases, ensuring a smooth handover to business as usual teams following go-live.
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Drive the "Adopt, Not Adapt" philosophy, shifting the organisation away from bespoke, fragmented processes toward standard Oracle best practice workflows.
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Ensure quality of deliverables and compliance with police-specific and wider public sector standards.
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Resolve cross workstream escalations, conflicts and blockers.
3. Governance, Reporting & Assurance
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Chair key programme boards and provide transparent reporting to Executive, Audit and external governance bodies.
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Ensure robust RAID (Risk, Assumption, Issue, Dependency) management with proactive mitigation.
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Ensure all programme artefacts comply with organisational and national policing standards.
4. Stakeholder & Relationship Management
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Act as the senior interface between operational policing, business leadership, corporate services, IT, Finance, HR and external partners.
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Act as the primary point of contact for Oracle, the Implementation Partner/SI and the DMS supplier, ensuring they deliver against milestones and provide value for money.
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Ensure the programme remains engaged with end users, unions/staff associations and operational representatives.
5. Change, Transformation & Business Readiness
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Champion organisational transformation and ensure the programme drives genuine process improvement, not just system replacement.
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Oversee the development and execution of change, training, communications and business readiness strategies.
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Ensure leadership teams are prepared for cultural change and that end users receive appropriate support.
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Approve cutover, go-live readiness, transition to BAU plans and acceptance criteria.
6. Risk Management & Programme Integrity
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Maintain rigorous oversight of risks, issues, dependencies and constraints across all workstreams.
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Ensure compliance with policing security, regulatory and legislative requirements.
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Act decisively to address underperformance or programme deviation.
Personal Attributes
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Gravitas and credibility with Executive leadership.
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Resilient, decisive, delivery driven.
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Able to rapidly diagnose programme weaknesses and implement corrective action.
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Collaborative, influential, with strong political and organisational awareness
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Strong communication skills, able to