Assistant Shop Manager
Location: Hinckley, Leicestershire LE10 1AW
Hours: 14 per week
Contract: Permanent
Salary: £23,620 per annum based on 35 hours per week
Are you a retail expert passionate about making a meaningful impact?
We are seeking a dynamic Assistant Shop Manager to join our friendly charity shop team. This role offers an excellent opportunity to sharpen your retail skills while making a positive difference in your community and beyond. Do you have what it takes to help create a world where kindness knows no bounds?
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
What does a day in the life of an Assistant Shop Manager involve?
* Collaborating with the shop manager to run a profitable, customer-focused shop that serves as the 'window of the British Red Cross' on the high street.
* Working on the shop floor and coordinating activities behind the scenes—no two days are the same.
* Fostering a welcoming shopping environment and providing an excellent customer experience.
* Overseeing a team of dedicated volunteers, including their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
* Experience in retail with a strong understanding of shop operations.
* A people-person who enjoys providing excellent customer service and supporting a team.
* Commercial awareness with an understanding of financial targets and IT skills.
* Flexibility to work according to the store's needs.
The closing date for applications is 23:59 on Wednesday, 13th August 2025. Early applications are encouraged as we reserve the right to close the advert early.
What will you get in return?
* 36 days of annual leave (including bank holidays) plus the option to buy 5 extra days.
* Up to 6% contributory pension scheme.
* Flexible working arrangements.
* Opportunities for career development and training.
* Access to discounts and employee benefits.
* Support for mental health and wellbeing.
* Team environment supporting our mission.
* Cycle2Work scheme and interest-free season ticket loan.
At The British Red Cross, we value diversity and inclusivity, ensuring all staff and volunteers can bring their true selves to work. We are committed to creating an inclusive environment through regular data reporting and support networks.
Together, we are the world's emergency responders
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