Service Desk 1st Line Support Engineer, Altrincham
Client: City and County Healthcare Group Ltd
Location: Altrincham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: c9180e2c9f00
Job Views: 5
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description
This role involves providing first-level IT support and IT administration duties to end users seeking IT assistance. Responsibilities include handling basic IT support requests such as password resets, creating user accounts, amending file permissions, and basic configuration tasks on key operational systems. The role may also support the Desktop Services team in provisioning mobile devices and imaging laptops.
Qualifications
You should have a passion for IT and a desire to develop a career in IT support. The ability to absorb and retain information quickly, be highly self-motivated, detail-oriented, and possess proven analytical and problem-solving skills is essential. Experience working in a team-oriented, collaborative environment with excellent customer service skills is preferred.
Additional Information
We offer comprehensive training and development opportunities through self-directed learning, coaching, e-learning modules, and access to further qualifications. You will have support to advance your career within your branch or across the wider City & County Healthcare Group. We also offer the following benefits:
* 25 days holiday plus bank holidays
* Your birthday off*
* Occupational Maternity Pay & Adoption Pay
* Occupational Paternity Pay*
* Death in Service Payment*
* Occupational Sick Pay
*Terms and conditions apply.
City and County is an Equal Opportunities Employer.
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