Overview
Roseland Parc is looking for a Hospitality Assistant to work 15 hours per week - shifts will be 10am - 3pm and could be various days within the week, so flexibility is required. Some weekend/evening work will be included. The ideal candidate will be able to work both Saturday and Sunday and have a passion for customer service and a genuine desire to enhance the dining experience for our residents.
As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.
We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.
Responsibilities
* Greet residents warmly as they arrive at the dining area
* Assist residents with seating and provide menus
* Take food and beverage orders accurately and efficiently
* Serve meals and beverages in a timely manner
* Ensure that residents' dietary preferences and restrictions are accommodated
* Clear tables and reset them for the next service
* Provide friendly and attentive service to residents throughout their meal
* Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
* Handle residents' concerns or special requests with professionalism and courtesy
* Maintain cleanliness and organization in the dining area
Requirements
* Previous experience in a hospitality setting or in a customer service role preferred
* Excellent communication and interpersonal skills
* Ability to multitask and work efficiently in a fast-paced environment
* Strong attention to detail
* Compassionate and patient demeanour
* Knowledge of food safety and sanitation guidelines
* Must be over 18 years old
Benefits
* Pension scheme
* Enhanced annual leave
* Birthday leave
* Rewards schemes
* Volunteering and wellbeing days
* And much more
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* IT Services and IT Consulting
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