Overview
Oxford Botanic Garden and Arboretum, part of the University of Oxford's Gardens, Libraries and Museums division, welcomes over 200,000 visitors each year and relies on strong supporter engagement to sustain its work. Membership plays a vital role in supporting research, conservation, education and public engagement. The Friends and Patrons Membership Manager will oversee the membership programmes of the Friends of OBGA and Patrons (the Bobarts and the Danby Groups) with responsibility for the strategic recruitment of new members. This is a permanent part-time post, working 22.5 hours per week. The anticipated working pattern will be agreed with the successful candidate and will include occasional evening or weekend work to support events.
Responsibilities
Managing the membership programmes, membership communications both online and in print, creating and coordinating events and activities. Line managing an administrative officer who supports the logistical elements of the different membership schemes. Expanding the membership, maintaining and improving all the membership materials and communications and implementing an effective membership renewal programme.
Qualifications
Educated to degree level or have equivalent professional experience, with substantial experience of working within a successful membership scheme or similar commercial or fundraising environment. Experience of delivering growth and retention strategies, event and line management experience. Highly organised, confident using databases and IT systems, experienced in office administration and customer service. Excellent written communication skills and a strong working knowledge of GDPR and Gift Aid regulations. Experience within a heritage, cultural or charity setting would be desirable.
Benefits
* An excellent contributory pension scheme
* 38 days of annual leave
* A comprehensive range of childcare services
* Family leave schemes
* Cycle loan scheme
* Discounted bus travel and Season Ticket travel loans
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