Job Introduction
QA Tester – Digital & IT
Grade 7 (£44,075 - £49,282)
Temporary 2 years fixed, full time – 37 hours per week
Location: Any suitable location within the City of Wolverhampton (Flexible workstyle)
The City of Wolverhampton Council is seeking to recruit a highly motivated and detail-oriented QA Tester to join our dynamic and innovative Digital & IT team.
As a QA Tester, you will play a pivotal role in ensuring the highest quality, reliability, and performance of our cutting-edge software solutions. Working within a collaborative Agile environment, you will partner closely with development, product, and business teams to deliver exceptional user experiences. You will be instrumental in identifying issues before they impact users and will contribute to a culture of continuous improvement and quality excellence.
Key Responsibilities:
* Design, develop, and execute comprehensive test plans, test cases, and test scripts for new features, enhancements, and existing functionalities, including functional, non-functional, regression, UI, API, performance, and exploratory testing.
* Conduct thorough manual and automated testing across various platforms (web, mobile, desktop applications).
* Accurately identify, document, track, and prioritise defects, working closely with developers for timely resolution.
* Collaborate within an Agile Scrum team, participating in daily stand-ups, sprint planning, and retrospectives.
* Contribute to the development and maintenance of automated test suites, integrating them into our CI/CD pipelines.
* Act as a quality gatekeeper, advocating for best practices in software testing and contributing to the continuous improvement of our QA processes.
* Report on test coverage, risks, and blockers, providing clear insights to stakeholders.
Essential Skills & Experience:
* Proven professional experience in a QA Tester, Software Tester, or Test Analyst role.
* Strong proficiency in manual testing techniques and a solid understanding of software testing principles.
* Demonstrated experience working effectively within Agile/Scrum development environments.
* Comprehensive understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
* Ability to create clear, concise, and comprehensive test plans, test cases, and defect reports.
* Excellent analytical and problem-solving skills with a keen eye for detail.
* Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non-technical audiences.
* Experience with testing AI-driven applications and Microsoft Power Platform solutions.
Desirable Skills:
* Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, Playwright, Postman, JMeter, or similar.
* Proficiency in at least one scripting or programming language (e.g., JavaScript, Python, C#).
* Experience with API testing tools and methodologies.
* Knowledge or experience with performance, load, and stress testing.
* Experience testing mobile applications (iOS/Android).
* Basic SQL knowledge for data validation.
* Familiarity with CI/CD pipelines and integrating automated tests.
* ISTQB certification or similar.
What We Offer:
* The opportunity to work on innovative projects that make a real difference to the City of Wolverhampton.
* A supportive and collaborative team environment.
* Flexible working arrangements.
* Commitment to staff development and continuous professional growth.
* 26 days annual leave
* Employee Benefits scheme
If you are passionate about quality assurance and eager to contribute to the delivery of high-quality digital solutions for the council, we would love to hear from you.
For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.
Should you wish to discuss this opportunity further, please contact Mike Allen on or email
Our working arrangements
All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.
Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.
For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.
Diversity
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.
Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.
We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.
As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.
We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here
Recruitment of Ex-Offenders
We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here
Employment Information & Support
If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here