Digital & Technology Director (Immediate start)
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
A high-growth, consumer-led services organisation is seeking a Digital & Technology Director to lead its digital transformation and technology strategy — driving innovation, efficiency, and customer experience across a nationwide operation.
Operating across 100+ UK sites, this business is investing heavily in technology to support ambitious expansion plans. Responsible for a multi-million £ combinedCapEx and OpEx budget, this is a hands-on strategic leadership role overseeing internal and external technology delivery, vendor management, and digital evolution.
Location: Stratford-Upon-Avon District (Hybrid / flexible onsite)
The Opportunity
The Digital & Technology Director will shape and deliver the technology roadmap across the organisation — modernising systems, strengthening vendor partnerships, and ensuring digital investments deliver measurable business outcomes.
Projects in flight and planned include multiple system upgrades / transformations, app and website modernisation, network refresh, and automation initiatives — all focused on enhancing efficiency, data insight, and the overall customer journey.
This position will suit a commercially minded technology leader from a consumer-driven or service-oriented environment.
Key Responsibilities
* Define and deliver the digital and technology strategy aligned to business growth goals.
* Lead and mature vendor relationships — negotiating contracts, driving accountability, and ensuring ROI.
* Oversee strategic programmes spanning infrastructure, cloud, CRM, ERP, and customer-facing digital platforms.
* Partner with key business stakeholders to enable data-driven decision-making and operational improvement.
* Build and develop a high-performing, cross-functional digital and IT team.
* Champion a culture of innovation, ownership, and continuous improvement.
About You
* Senior leader with experience as Digital, Technology, or IT Director / CTO in a consumer-led or service business.
* Proven track record delivering enterprise-scale digital transformation and modernisation.
* Strong vendor management and negotiation skills, with commercial ownership of significant budgets.
* Hands-on, delivery-focused mindset with the ability to operate strategically.
* Strong stakeholder management and communication skills.
A rare opportunity to shape the future digital landscape of a trusted, fast-scaling organisation — blending commercial leadership, technical strategy, and real-world impact.
The client is looking to onboard the successful individual ASAP and will be unable to wait for individuals to serve a lengthy notice period.
I look forward to hearing from you.