Role: Facilities Manager – Senior Living Community
Salary: £50,000 – £55,000 + benefits + discretionary bonus
This is a fantastic opportunity to join an up-and-coming project at an early stage—playing a key role in shaping the operations, standards, and resident experience from the ground up. This an opportunity to work on a ‘hands on’ Facilities management opportunity working directly with senior stakeholders within the senior living sector.
You’ll be at the forefront of delivering exceptional FM services across a beautifully designed, high-spec senior living development - helping to shape the standard for comfort, safety, and quality in one of London’s most exciting new communities, while leading a professional, service-driven on-site team.
Maintenance, Grounds, Housekeeping & Waste Management: Oversee all maintenance, grounds, housekeeping, and waste management to ensure a safe, clean, and well-maintained environment.
Maintain clear communication with residents and implement feedback systems to enhance satisfaction and service quality.
Operational and Financial Accountability: Manage budgets, procurement, and compliance, while regularly reviewing risks and contingency plans with leadership.
Business Management Systems: Utilise management systems to track maintenance, analyse data, and monitor key performance indicators.
Apply technical expertise to maintain equipment and manage contractors ensuring compliance with standards.
Team Leadership and Development: Lead and develop the maintenance team, ensuring professionalism and delivering regular performance reviews.
Broad understanding of general trades and maintenance, including plumbing, electrics, decorating, and groundskeeping.
Maintenance & Project Management: Experience developing and managing preventative maintenance schedules and small-to-medium facilities projects.
Essential NEBOSH General Certificate or IOSH Managing Safely; Team Leadership: Proven ability to lead and develop small teams, maintaining high performance and service standards.
Financial Acumen: Skilled in managing budgets, tracking expenses, and controlling costs without sacrificing quality.
Customer Care: Experience working compassionately with customers is desirable.