Main Purpose of Job: To assist in the review of Council Tax Discounts and Exemptions in support of the Fraud Team objectives. To provide and input information onto relevant systems accurately and within given time limits to allow completion of government returns and management information. Key Responsibilities: • To be familiar with Case Law relating to Council Tax and provide advice, guidance and mentoring to colleagues. • To review Council Tax – Single Person Discount awards through desktop intelligence collection. • To ensure compliance in the review of discounts, exemptions, disregards and disabled reductions. • To assist with the NFI – SPD review processes within the partnership. • To check computer records in the process of reviews and investigations. • To write progress reports and provide evidence where cases have been reviewed or investigated. • Deal with the public professionally and with discretion and sensitivity. • To use the INTEC IDIS Data Matching system and import of data for analysis. • To deal with inquiries concerning irregular Council Tax reliefs or exemptions by telephone and letter. • To perform to the standards of ARP’s values and behaviours and encourage others to do so. • Carrying out such other duties commensurate to the grade for the post.