As a Senior Barista, you will play a key role in ensuring the smooth day-to-day operation of the coffee service within The Flour Pot Bakery. You will assist the Head Barista with the responsibility for maintaining high standards of coffee preparation, training new and existing staff, and delivering excellent customer service. This is a fantastic opportunity for someone with a love for specialty coffee and a passion for creating a warm, welcoming environment for customers and colleagues alike.
Responsibilities
* Prepare and serve high-quality coffee and beverages with precision and consistency.
* Lead by example in delivering exceptional customer service, ensuring all customers have a positive experience.
* Support and mentor new and existing baristas, providing training on coffee techniques, customer service, and workflow efficiency.
* Maintain high standards of cleanliness and organization in the coffee area and workspace.
* Monitor stock levels and assist the General Manager with ordering coffee.
* Ensure compliance with health and safety regulations, food hygiene, and company policies.
* Troubleshoot and maintain coffee equipment to ensure consistent performance and quality.
* Act as a keyholder, supporting the opening and closing of the store as needed.
Qualifications
* Proven experience as a barista, ideally in a leadership or senior role.
* Passion for specialty coffee, with knowledge of different brewing methods, espresso extraction, and latte art.
* Strong customer service skills with the ability to engage with customers in a friendly and professional manner.
* Experience in training and mentoring staff members.
* Ability to multitask and work efficiently in a fast-paced environment.
* A proactive and positive attitude, with a keen eye for detail.
* Knowledge of health and safety regulations related to food and beverage service.
The Flour Pot Bakery is a well-loved bakery known for its artisanal baked goods and exceptional coffee, as well as its warm and welcoming atmosphere. We take pride in crafting exceptional products and delivering outstanding customer experiences. As we continue to grow, we are looking for a passionate and experienced Senior Barista to join our team and take a leading role in our coffee service.
#J-18808-Ljbffr