Job Description
Hire Controller – Rental Industry
Derbyshire
Competitive Salary + Excellent Benefits
Are you an experienced Hire Controller looking to join a forward-thinking rental company with a strong reputation for service and teamwork?
This is a great opportunity to join a well established rental business supplying equipment across the construction and industrial sectors. You’ll play a key role in ensuring customers receive a fast, professional and reliable service
Key Responsibilities:
1. Act as the main point of contact for customers, handling hire enquiries by phone and email
2. Provide accurate quotations and hire agreements in line with company pricing and availability
3. Coordinate the delivery and collection of equipment with the transport and operations teams
4. Liaise with the workshop to ensure all equipment is ready for hire and meets safety standards
5. Manage off-hire requests, extensions and contract amendments promptly
6. Build and maintain strong relationships with both new and existing customers
7. Maintain accurate records within the hire management system, ensuring compliance with company procedures
8. Proactively maximise hire opportunities and fleet utilisation
9. Handle customer issues or complaints professionally, e...