We are recruiting for an outstanding individual to join our wonderful Reception Team.
The Back & Body Clinic – Across our Moulton & Wootton Clinics, Northampton
Approx. 22hrs 45mins per week - flexibility is crucial
Starting Shift Pattern as below (this is subject to change):
Tuesdays@ Moulton- 3:00pm- 8:30pm (5.5 hrs)
Wednesdays@ Wootton: 4:30pm- 8:30pm (4hrs)
Thursdays @Moulton: 7:45am - 2pm (6hrs 15mins)
Fridays @ Moulton: 11:00am - 6:00pm (7 hrs)
Salary: Starting from £12.50 per hour dependent on experience (free parking)
Start Date: ASAP
About the Clinic
EXCITING NEWS we are looking for an outstanding individual to join our Moulton clinic receptionist team on a permanent basis.
The Back & Body Clinic is an award winning, forward thinking, dynamic and popular Musculoskeletal Clinic with 5 clinics locations. Two in Northampton, one in Towcester and two in Bedford.
We currently have 50 employed members of staff across our 3 clinics including Physiotherapists, Osteopaths, Sports Massage Therapists, Women's Health Physios, Injection therapists, Independent Prescribers, Sports and Medicine Consultants and of course our fabulous reception team.
The clinic has built a superb reputation for combining a first class service with unrivalled patient care.
We are passionate about creating a working environment where employees can thrive and enjoy being part of a fun and motivated team. The atmosphere this has created is constantly commented on by patients as being the ideal mix of welcoming, friendly and professional. The clinic has also been fortunate enough to have been awarded some fantastic accolades along the way such as 'National Employer of the Year' and 'Midlands Service Provider of the Year'.
About the Role
We are looking for someone to start ASAP with 4 weeks training. The successful candidate will be an experienced receptionist/administrator who can work at least 13 hrs per week across our Moulton and Wootton clinic in Northampton and be very flexible to provide holiday/ sickness cover when needed. There will be at least one evening shift per week that finishes at 20.30pm, one early shift that starts at 7:45am & 1 in 8 Saturdays from 7:45 - 1:30pm.
This is a diverse role working as part of a large and friendly team within a busy environment. You will be working as the initial point of contact for patients, as well as supporting fellow staff members in varying administrative roles within this very positive but busy environment.
About You
To be successful in this role you will have a proven track record of reception and administration in a busy working environment. You will have excellent communication and interpersonal skills, with a personable, helpful and friendly approach. You will be great at calming anxious people, empathetic to people in pain, genuinely interested in people and have superb conversation skills. We are looking for someone who wears a big smile, has a welcoming and calm demeaner, and that also works well under pressure, with the ability to prioritise efficiently and multi-task well. You will also be able to demonstrate a confident professional manner. You will be called on to provide holiday and sickness cover at times, so flexibility is very important.
For the role, you will have fantastic IT skills and an impeccable eye for detail, previous experience in a busy receptionist/ administration is essential. You will need to be able to use excel spreadsheets and have experience with working across various online portals. You will be reliable and possess excellent organisational skills.
You may have experience of the following: Receptionist, Office Administrator, Secretary, Front of House, Personal Assistant, Administrator, Telephonist, Customer Services, Office Assistant, Admin Executive, Customer Service, Administrative Assistant etc.
Please visit our website to read more about the clinic and meet the team ).
Find out about us:
Welcome to The Back and Body Clinic
Why Join The Back and Body Team
Our Socials:
Instagram: @thebackandbodyclinic
Check out our Google reviews
How to Apply
We are usually inundated with applications for our admin positions and as such, we are asking any candidates who are interested to also send an intro video to us.
In this video please:
-Video for up to 1 minute (this way it is small enough to email to us)
-Introduce yourself and tell why you are an ideal candidate for this role
-Highlight any qualifications and experience and please don't forget to tell us all about YOU
This will really help us find the right candidate for the role
Please email this video straight back to me alongside your CV and covering letter.
Job Types: Part-time, Permanent
Pay: From £12.50 per hour
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Experience:
* Front desk: 1 year (required)
Work Location: In person