Customer Representative
Wellingborough, Kettering & Surrounding Areas
£400 Per Week (£20,000+ Per Year) | 2530 Hours Per Week | Flexible Permanent Role
Are you confident speaking with people, building relationships, and working independently?
Were looking for a motivated and reliable Customer Representative to join our team in the Wellingborough and Kettering area.
This is a flexible, field-based role where you will manage your own customer portfolio, build strong relationships, and ensure weekly loan repayments are collected in a professional and supportive manner.
About the Role
You will manage your own database of customers who hold unsecured loan accounts.
Your role will involve contacting customers weekly to arrange and collect repayments, with approximately 90% of payments collected over the phone.
Where customers are unable to make payment remotely, you will occasionally visit them in person to collect payment and provide support.
This is an independent role where you will organise your own diary and schedule to ensure customer accounts are maintained effectively.
Key Responsibilities
1. Manage your own portfolio of customer accounts
2. Build strong, professional relationships with customers
3. Contact customers weekly to arrange repayments
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