A new opportunity has become available within a boutique known for innovation and style as a Sales Associate.
Providing world-class client experience while representing the brand, striving to meet business objectives and supporting clients in experiencing a unique and tailored visit to the boutique.
You will be acting as a brand ambassador for the boutique, promoting the exquisite range of high-precision products on display.
Responsibilities:
* Deliver continuous customer service and after-sales support.
* Maintain and build strong rapport and customer relations to ensure retention of loyalty.
* Attend ad-hoc events for clients and the brand.
* Expand and progress your knowledge of the brand keeping apprised of any developments to the brand and products.
* Manage and respond to customer concerns in a professional manner, gaining support from management when required.
* Support the process of regular inventories, maintaining the organisation of back of house processes.
* Closely communicate with clients to capture customer data that can provide meaningful information to support in the approach to sales methods and techniques.
* Display and upkeep merchandising based upon set guidelines.
* Meet sales and CRM expectations and targets.
Personal Attributes:
1. Have previous experience working in a luxury boutique demonstrating consistent sales performance and 1:1 sales.