THE BAMFORD COLLECTION IS A GROUP ? OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING ? AND NURTURING PEOPLE AND PLANET. ?
ABOUT THE ROLE The Bell is a modern British inn set in the heart of the Cotswolds a place to eat, drink and sleep in a relaxed and welcoming setting. The Bell family is growing, and we are looking for a passionate and experienced F&B Assistant to ensure the smooth efficient running of service throughout the restaurant, pub and private dining room.
You will be responsible for delivering exceptional service to our guests at all times.
SALARY: £12.38 + Tronc
HOURS: Full time 36 Hours / Weekend Shifts included
RESPONSIBILITIES
Ensure the restaurant, pub and private dining spaces (depending on where the need is) are set up for every meal period, respecting the restaurant-specific standards
Delivering outstanding guest service by exceeding guest expectations
Ensure that all work equipment, crockery, cutlery, and glassware, are always perfectly polished and in good condition, and stocked where they need to be
Have a thorough knowledge of all dishes and beverages on the menu, being able to bring them to life in conversation with guests, and be aware of all potential allergens
Keep a constant attentive eye on the timing and flow of service at your tables, highlighting any delays to your manager
Ensure all bills presented to the guests are correct and are cashed off correctly
Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision. Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.
SKILLS AND REQUIREMENTS
Excellent Customer Service: Friendly, attentive, and professional interaction with guests to ensure a positive dining experience.
Strong Communication Skills: Clearly relay orders to the kitchen and answer customer questions about the menu, specials, or dietary concerns.
Multitasking & Efficiency: Handle multiple tables, manage time well, and stay organized during busy shifts.
Knowledge of Food & Beverage: Familiarity with menu items, ingredients, and pairings to make recommendations and upsell effectively.
Teamwork & Reliability: Collaborate with kitchen staff and fellow servers, while showing up on time and maintaining a dependable work ethic.
PERKS & BENEFITS
Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1. Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. Private Medical: We offer subsidised private medical insurance through Bupa. Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. Life Assurance: We offer life assurance cover, equivalent of up to a year of your annualsalary. Mental Health Support: Our Employee Assistance Programme provides 24-hour support,seven days a week.
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