As our co-founder prepares to embark on maternity leave, we are restructuring within the company and are on the hunt for an experienced FOH professional to lead our suburban restaurant in Urmston.
This is a fantastic opportunity to join a small, dynamic team that has earned accolades from both Michelin and the Good Food Guide within their first year. You'll be working alongside our established chefs and co-owners, Jack Fields and Tom Wilson.
The successful candidate will be a natural leader, highly-organised and at their best interacting with guests, maintaining our high standards and driving the business forward, leading from the front with a focus on service and people management – those looking for a desk job need not apply
WSET Level 2 or above is advantageous, but not a requirement; we offer extensive in-house training and support for funded qualifications. Candidates should have proven experience managing a restaurant of similar size. Weekend availability is essential as we operate Thursday - Sunday. You must be a 'people person' who enjoys building relationships, able to inspire and motivate a team.
If you genuinely enjoy the buzz of restaurant service, have restaurant management experience and a passion for food, drink & indie tunes, get in touch.
A successful candidate will be tasked with the following responsibilities:
* Overseeing all front-of-house operations, ensuring smooth service flow and exceptional guest experiences, anticipating their needs and consistently delivering attentive and friendly service.
* Managing and mentoring front-of-house staff, including hiring, training, scheduling, and performance reviews.
* Implementing and maintaining high standards of food safety, hygiene, and cleanliness throughout the restaurant.
* Handling guest feedback and resolving any issues promptly and professionally.
* Managing inventory and ordering to maintain optimal stock levels.
* Collaborating with the kitchen and operations teams to ensure seamless communication and service delivery.
* Assisting in financial management, including cost control and sales reporting.
* Ensuring compliance with all health and safety regulations and licensing requirements.
* Contributing to the development and implementation of marketing strategies and promotions.
* Maintaining a positive and productive work environment for all team members.
* Demonstrate exceptional menu knowledge of both food & beverage
Desirable certifications:
* Food Hygiene Level 2 (Or higher)
* Fire Marshall
* First Aid at Work
* Personal Licence Holder
* WSET Level 2
Benefits Include:
* Salary in the range of 28k - 32k / year
* 12.5% service charge in addition to cash tips distributed fairly based shifts worked, paid out monthly (approx £6k - £8k /year)
* 33% staff discount
* Annual summer and winter closure in addition to Christmas Eve, Christmas Day & Boxing Day.
* Opportunities for learning and development, including funded qualifications and ongoing on-the-job training
* Invitations to trade events and tastings
* Standard Monday to Wednesday off schedule
* A normal working week would be 38 hours
* Unlimited soft drinks, tea, and coffee while on duty
Job Types: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
Benefits:
* Company pension
* Employee discount
Ability to commute/relocate:
* Manchester M41 9DX: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Why do you want to join our company?
Experience:
* Hospitality management: 2 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person