Patient Administrator - 12 Month Fixed Term Contract
The Park Hospital in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare. We are looking for a Patient Administrator to join the Administration department. This is a part‑time role, 22.5 hours a week, with a flexible shift pattern. Salary: £24,947.00 FTE per year.
Overview
Responsible for supporting the patient administrative process throughout the patient journey, ensuring best‑practice processes are followed and that patient, visitor, consultant and staff queries are handled efficiently and professionally.
Duties
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure the Circle Health Group best‑practice process maps are followed.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update bookings received via e‑mail.
* Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
Applicants Should Meet The Following Criteria
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Proficient in the use of a PC, including software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
* 25 days holiday per year + bank holidays, increasing to 30 days with service.
* Private Pension Scheme.
* Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
* Friends & Family Hospital Discounts.
* Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
* Non‑contributory life insurance.
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
* Access to resources, tools and services to support your wellbeing.
* Employee recognition programmes.
* Industry leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce and providing inclusive opportunities for all candidates.
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