Overview
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. We work with clients across real estate, infrastructure, energy and natural resources to transform outcomes that improve people’s lives. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., with our partners holding a significant minority interest. Turner & Townsend and CBRE collaborate to provide clients with premier programme, project and cost management offerings worldwide. Please visit our website: www.turnerandtownsend.com
Role Overview
Our Real Estate Digital team has a vacancy for a SMART Building Consultant to work with clients in the fast-growing SMART building area. You will develop and implement organisational strategies and advanced disruptive technologies into the built environment.
Responsibilities
* Advise on advanced technologies that can transform the built environment; develop future-proof technology solutions such as IoT sensors, SMART building systems integration, and IT connectivity to enhance efficiency and functionality of modern buildings.
* Work with design and construction teams, technology vendors and stakeholders to ensure SMART building initiatives are integrated from design through construction to implementation, optimizing building and portfolio performance, environmental and sustainability performance, and end-user experience.
* Collaborate with clients to achieve SMART building strategies while driving integration of SMART building technologies and systems (e.g., SMART building strategies, Digital Twin strategies, structured cabling, intelligent building systems, wireless networking, AV, IoT, 5G, data centres, comms room development).
* Consultation & Strategy Development: develop SMART building strategies and technology roadmaps; advise on best-fit, innovative solutions to address business challenges and realise the client’s vision.
* Business Case development: develop comprehensive business cases to support technology investments and align them with organisational goals.
* Persona development and mapping: create and map user personas to optimise technology solutions and user experience.
* Technology Integration: guide design, specification and integration of technology services; ensure alignment between design intent and technical execution.
* Project Delivery: oversee technology delivery in line with construction programs; manage IT service delivery to meet time, budget and quality objectives.
* Stakeholder Management: act as primary interface between clients, construction teams and other consultants; maintain strong relationships and clear communication.
* Governance & Reporting: establish governance structures and provide regular progress updates to stakeholders.
* Commercial Insight: identify pain points, improve user experiences and support client technology decisions.
* Change Management: manage IT change control processes with well-documented adjustments to scope, technology or processes.
* New Business Development: identify and qualify new opportunities by addressing clients’ technology consultancy needs.
Key Accountabilities
* Vision & Strategy: help clients develop and implement SMART building strategies aligned with objectives.
* Stakeholder Management: lead client and consultant engagement throughout the project lifecycle.
* Technical Insights: provide expert advice on SMART building technologies and digital solutions.
* Project Success: define success criteria and ensure projects meet time, cost and performance goals.
* Governance & Compliance: establish governance structures and ensure quality, safety and environmental standards are met.
* Project Planning & Delivery: create detailed project plans and lead cross-functional teams.
* IT Change Control & Reporting: manage change control and provide progress reports.
* Financial Oversight: monitor project budgets to ensure cost-effective delivery.
* IT Procurement & Installations: oversee IT procurement and coordinate installations (AV, cabling, building systems).
Qualifications
* APM/Agile/Prince2 Project Management qualification or similar
* Evidence of SMART learning through formal courses, industry initiatives or similar
Skills and Experience
* Experience with client engagement and stakeholder management
* Ability to engage stakeholders and build relationships
* Experience delivering integrated technology solutions as a project manager
* Ability to quickly master technical concepts and communicate them to diverse audiences
* Resourceful problem-solver, leveraging internal and partner resources to deliver for customers and the organisation
* Self-motivated with strong technical knowledge
* Excellent verbal, written and presentation communication skills
Nice to Have
* Experience writing bid responses and presenting ideas in interviews
* Knowledge and experience of working within the commercial property sector
* Knowledge of RIBA Plan of Work
* Ability to lead meetings and manage expectations
Additional Information
SOX control responsibilities may be part of this role, where applicable.
Note: It is strictly against Turner & Townsend policy for candidates to pay any recruitment fees. Unsolicited resumes/CVs submitted are the property of Turner & Townsend.
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