Assistant Shop Manager
Location: 23 High Street, Stourport-On-Severn, DY13 8BJ
Hours: 14 per week (weekend working required as part of a rota)
Contract: Permanent
Salary: £23,391 per annum based on 35 hours per week
Are you a retail expert passionate about making a meaningful impact?
We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This opportunity will enable you to sharpen your retail skills while supporting communities across the UK and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
What does a day in the life of an Assistant Shop Manager involve?
* Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
* Working on the shop floor and coordinating activities behind the scenes—no two days are the same.
* Fostering a great shopping environment and providing an excellent customer experience.
* Overseeing a team of dedicated volunteers, including their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
* Experience in retail, with the know-how from working in a shop environment.
* Traits of a people-person, who enjoys providing excellent customer service, supporting a team, and engaging with people from all walks of life.
* A commercially savvy mindset with a good understanding of financial targets and measures, alongside proven IT skills.
* The ability to work flexibly to meet the needs of the store.
The closing date for your application is 23.59 on Wednesday 23rd July 2025. Please note, we reserve the right to close the advert early.
What will you get in return?
* 36 days of annual leave (including bank holidays) + option to buy 5 extra days.
* Up to 6% contributory pension scheme.
* Flexible working arrangements.
* Wide range of career development opportunities and training.
* Access to discounts via Blue Light Discount Card and employee benefits platform.
* Support for mental health and wellbeing.
* Collaborative team environment supporting our mission.
* Cycle2Work scheme: Lease a bicycle.
* Interest-free season ticket loan for commuting expenses.
At The British Red Cross, we value diversity and inclusivity. We are committed to providing an environment where all staff and volunteers can bring their true selves to work without fear of discrimination. We support this through regular data reporting and various networks including REEN, LGBT+ Network, DAWN, Gender Network, Carers Network, and Youth Network.
Together, we are the world's emergency responders.
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