**Restaurant Supervisor Job Description**
**Position Overview:**
The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant to ensure a high level of customer satisfaction and operational efficiency. This role involves managing staff, ensuring quality service, and maintaining a welcoming environment for guests.
**Key Responsibilities:**
1. **Staff Management:**
2. Supervise and coordinate the activities of wait staff, hosts, and kitchen staff.
3. Train, mentor, and evaluate team members for optimal performance.
4. Schedule staff shifts and manage workplace assignments.
5. **Customer Service:**
6. Greet customers and ensure a pleasant dining experience.
7. Address customer inquiries, concerns, and complaints in a timely manner.
8. Ensure that service standards are consistently met and exceeded.
9. **Operational Oversight:**
10. Monitor inventory levels and assist in ordering supplies.
11. Ensure cleanliness and proper maintenance of the restaurant and equipment.
12. Uphold health and safety standards in compliance with regulatory requirements.
**Qualifications:**
* Proven experience in a supervisory role within the food service industry.
* Strong leadership and interpersonal skills.
* Excellent communication and problem-solving abilities.
* Knowledge of restaurant operations, including financial management and customer service.
**Working Conditions:**
* Fast-paced environment with occasional high-stress situations.
* May require working evenings, weekends, and holidays.
This role is crucial for maintaining operational standards and delivering exceptional service, making the Restaurant Supervisor a key component of our team.
Job Type: Full-time
Pay: £12.50-£14.50 per hour
Expected hours: 35 – 50 per week
Work Location: In person