Store Colleague
The Role
As a Store Colleague, you will be at the heart of our pet care centres, ensuring an outstanding customer experience, upholding top pet care standards, and supporting excellent operations. You will build strong customer relationships and support the team to meet business targets. The role requires working 3–4 days per week, including Thursdays and weekends, with shifts that can start as early as 7:00 am for deliveries and finish as late as 8:30 pm.
What you will bring with you
* Outstanding Customer Service – capable of providing personalised and attentive service that makes each customer feel appreciated.
* Strong Communication Skills – proficient in verbal and written communication to engage customers and convey information clearly.
* Effective Problem‑Solving – skilled at addressing questions and resolving issues quickly and efficiently.
* Eagerness to Learn – a keen interest in ongoing learning and professional development.
* Target Focus – recognises the importance of setting and achieving targets in a retail setting.
* Teamworking – understands the significance of collaboration and teamwork in delivering excellent service.
* Flexibility – able to work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20 % colleague discount in Stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
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