Hotel Receptionist – Temp Basis
Location: Almondsbury
Pay: up to £14 per hour
Shift Pattern: Between 7:00am – 9:00pm (Early, Middle, and Late shifts)
Start Date: ASAP
Role Overview:
We are seeking an experienced Hotel Receptionist to join our team on a temporary basis. The role involves providing excellent customer service to guests, managing reservations, and supporting the smooth running of the front desk.
Key Responsibilities:
1. Welcome guests and handle check-in/check-out procedures.
2. Manage reservations and room allocations using Opera Cloud system.
3. Answer telephone and email enquiries promptly and professionally.
4. Handle guest requests, complaints, and queries efficiently.
5. Process payments and issue invoices.
6. Liaise with housekeeping, maintenance, and other departments to ensure guest satisfaction.
7. Maintain a clean, organised, and professional reception area.
Requirements:
8. Previous hotel reception experience.
9. Proficient in using Opera Cloud property management system.
10. Strong customer service and communication skills.
11. Ability to work early, middle, and late shifts between 7:00am–9:00pm.
12. Professional appearance and friendly manner.
13. Ability to work well under pressure and handle busy periods.
Apply Now:
If this sounds like a great fit for you, please send over your most up-to-date CV. If you meet the criteria, we’ll be in touch to arrange your next steps.
We look forward to hearing from you!
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites