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Individual giving manager

Chichester
Chichester Festival Theatre
Individual giving manager
£30,000 - £32,000 a year
Posted: 2 October
Offer description

Individual Giving Manager

Maternity cover

£30,000 -£32,000 dependent on experience

To apply: please send your CV and a covering letter, or video, to by 10am Monday quoting job reference: 2509IGM in the subject line. In your covering letter or video, please let us know why you are applying for the role, what excites you about joining CFT and how your experience and skills match the person specification.

We'd love to hear about what makes you a great fit in your own words. We encourage candidates not to rely on AI for their applications, as a more personalised approach gives us a better sense of who you are.

We're seeking a motivated Individual Giving Manager to play a key role in growing voluntary income from CFT's family of mid-level supporters. Contributing to our ambitious £1.8 million fundraising target, you will manage mid-level giving schemes, currently c£320,000, deliver outstanding stewardship, and inspire supporters to deepen their relationship with the Theatre.

Working closely with colleagues across Development and Marketing, and line-managing the Senior Events Officer, you will ensure donors feel valued and connected to CFT's mission. This is an exciting opportunity for a confident fundraiser with excellent relationship management skills to make a real impact within our ambitious and collaborative team.

Job Purpose

The Individual Giving Manager will lead the successful planning and delivery of mid-level giving, managing schemes between £120–£4,999 annually. You will oversee donor cultivation, stewardship, and supporter communications, ensuring the highest standards of engagement and experience.

Line-managing the Senior Events Officer, you will also ensure the delivery of high-quality events that inspire and retain donors and generate fundraising income, playing an active role in developing CFT's giving schemes and future fundraising strategy.

Key Responsibilities

Mid-level supporters

* Manage all mid-level giving schemes (£120–£4,999 annually), ensuring they remain appealing and effective
* Proactively identify and cultivate prospective new supporters, and increase giving from current donors
* Provide outstanding stewardship, delivering benefits on time and ensuring a first-class supporter experience
* Work with the Senior Events Officer to deliver exceptional cultivation and stewardship events.
* Collaborate with Marketing to promote giving opportunities and ensure consistent messaging.
* Review and refine supporter propositions to reflect best practice and donor needs.
* Support the Friends and Membership Officer with renewals, direct debits, and administration.

Prospecting & Cultivating

* Proactively identify and cultivate new supporters, increase giving from current supporters.
* Lead recruitment campaigns for mid-level supporters and contribute to targeted donor communications
* Work with the Head of Individual Giving to identify potential major donors and implement tailored stewardship plans
* Complete due diligence on all new and prospective supporters in line with CFT's Donation Acceptance Policy

Development Events

* Line-manage the Senior Events Officer to deliver high-quality donor events across the giving journey
* Collaborate with colleagues to ensure smooth operational delivery
* Represent CFT at supporter events, ensuring donors feel welcomed and valued

Administration & Reporting

* Maintain accurate supporter records on Spektrix
* Monitor income against targets, flagging risks and opportunities
* Contribute to the fundraising strategy, principally through growing mid-level giving
* Produce receipts, renewals, and accurate reports for the Development Committee and Board
* Collaborate with Marketing and Development colleagues on supporter communications and campaign mailings

Person Specification

Essential Criteria

* Experience of fundraising with individual supporters, including donor relationship management
* Experience of prospect research and pipeline management
* Proven track record of asking for and securing gifts
* Excellent interpersonal and relationship-building skills
* Confident communicator with strong written, verbal, and presentation skills
* Experience of prospect research and pipeline management
* Strong organisational and project management skills with excellent attention to detail
* Proficiency in Microsoft Office and CRM systems
* A proactive, flexible, and collaborative approach, with willingness to work evenings and weekends

Desirable Criteria

* Experience in fundraising campaigns (digital and offline)
* Demonstrable success in event planning and delivery
* Knowledge of Spektrix and Dotdigital (or equivalent systems)
* Knowledge of the arts sector and enthusiasm for theatre and live performance

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Pay: £30,000.00-£32,000.00 per year

Work Location: In person

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