Overview
Dental Receptionist – Public Dental Service (Ref 223186)
Substantive Post
Full Time Post – 37 hours per week
Band 3 - Salary Range £28,011 - £30,230 per annum
Plus Distant Islands Allowance of £2,482 per annum
Responsibilities
Working within our Dental Health Centres, you will provide reception and clerical support for our busy dental service. The successful applicants may be required to work across our practices in Lerwick, Brae, Whalsay and Yell as operational requirements dictate; however, you will predominantly be based from Montfield Dental Clinic in Lerwick.
The post will involve working with a range of different people both face-to-face and over the phone, including Dentists, Nurses, professional agencies and, most importantly, the public. You will have responsibility for maintaining accurate and confidential patient information as well as dealing with payments and other enquiries.
Qualifications and Skills
* Experience of working in an office environment.
* At least Standard Grade or equivalent in Maths and English.
* Excellent communication skills and the ability to work with numerical data.
* Good keyboard and General IT aptitude.
* Friendly and enthusiastic with a flexible and proactive approach.
Compliance and Professional Standards
You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare. Support Workers within 3 months of commencing your role – details can be viewed on the NHS Nes toolkit site.
Please note that this post is not eligible for sponsorship in line with current Gov.uk guidance. It is essential that you have checked you either already have an appropriate right to work in the UK without the need for sponsorship before submitting any applications. Further information can be viewed in the guidance.
We are looking for someone who can start immediately following screening checks.
How to Apply and Contacts
For an informal discussion, please contact Lead Receptionist, Laura Powis, by email at laura.powis1@nhs.scot.
Closing date: 09/11/2025. Interviews: 04/12/2025.
*Please note this is a local advertisement and no relocation or interview expenses are applicable.
Support and Legal Notes
If you require assistance or encounter any technical issues with your application, please e-mail support at the Jobtrain support site and include the vacancy reference number and “NHS Shetland” in the subject line, or call 0161 850 2004.
Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made.
In promoting equal opportunities, we welcome applications from all sections of the community.
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