Circa £37,000 (depending on skills & experience)Permanent / Full-time / 37 hours per week. (Flexible working options available).Huntingdon - HybridMake every drop of your potential count!We're looking for a Junior Agile Delivery Manager (Operations) to support our multi-functional Application Support Team in delivering high-quality services. This high performing team consist of 3 main skills, Application Support and Data Engineers, Spatial Engineers and Application Development Engineers which manage service desks, data translations and maintenance updates together with developing low-code solutions for both internal departments and external clients. Sitting within TIDE Services, this role is an excellent opportunity for someone early in their delivery or agile career to gain hands-on experience across live support services, data operations and project delivery.You'll work closely with the Service Delivery Manager to help facilitate agile ways of working, remove blockers, increase velocity, track progress and build on our collaborative, continuous-improvement culture within the team.What you'll be doingSupporting the day-to-day running of 1st and 2nd line Application Support activitiesFacilitating workflow and task prioritisation across internal and external service desksRunning agile ceremonies including stand-ups, sprint planning and retrospectivesIdentifying, managing and removing blockers that prevent deliverySupporting incident management processes to minimise customer impact and restore serviceCo-ordinating data maintenance and client onboarding activity to meet internal and contractual SLAsTracking delivery using tools such as Jira and SharePoint, ensuring documentation is maintainedSupporting risk, issue and dependency (RAID) reporting to stakeholdersContributing to service improvement initiatives, innovation and process enhancementsProducing operational performance and expenditure reportingWhat we're looking forExperience applying Agile or Kanban methodologiesExperience supporting service delivery or operational teamsStrong communication and collaboration skillsAnalytical and organised approach with strong attention to detailAbility to manage priorities and work effectively with multiple stakeholdersExperience of using tools such as Jira or SharePoint (desirable)Interest in continuous improvement, innovation and agile deliveryBenefits26 days annual leave plus bank holidays (increasing with length of service)Flexible working optionsPrivate health careCompetitive pension schemeLife assurance at eight times your salaryAnnual bonusPotential funded car allowance depending on evidenced business mileagePersonal medical assessmentsVirtual GP serviceCancer screeningFinancial wellbeing support and salary finance benefitsLifestyle savings including discounts on retail, travel and utilitiesEmployee Assistance ProgrammeVolunteer daysInclusion at TIDE Services LtdWe're committed to creating a workplace where everyone feels they belong. We are proud signatories of the Social Mobility Pledge, Race at Work Charter and Armed Forces Covenant, and we're a Disability Confident employer.Closing Date: 17th May 2026#loveeverydrop!#LI-LJ1
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