Job Description
Based in our Community Links Hub, you will be joining the growing Finance, Benefit, & Debt team which provides a wrap-around service delivering advice to those in crises involving debt, welfare, housing, and legal advice.
You will be a fundamental asset to joining up those that need our support and the support that we provide.
Joining the team as a Senior Welfare Benefits Advisor you will:
1. Support those in need in accessing the advice and support that they need.
2. Support a wide range of service users that are referred to Catch22.
3. Support service users with calculating benefits, completing paperwork, and ensure they are getting the benefits they need.
4. Advice those that are appealing the process and help them in their applications for additional support.
5. Manage a case load of service users and ensure that all records are up-to-date.
Training opportunities are available for those joining Catch22 in a practitioner role.
Qualifications
Candidates mush have:
6. Specialist knowledge of welfare benefits, including legacy benefits and universal credit.
7. Two years’ experience of giving welfare benefits advice, at casework level