An exciting opportunity has become for a Contracts Manager to join the Operations team of one of our prestigious clients, providing support for the growing number of developments in the Southern region. This role is focused on managing the entire installation process, ensuring successful project completion on fast-paced, third-party high-rise developments across the area. Key responsibilities will include: * Delivering exceptional customer service. * Maintaining high standards of Health & Safety on-site. * Managing subcontractor labour levels to meet customer requirements. * Ensuring superior fit quality throughout the projects. * Scheduling fitter assignments through IT systems. * Managing the review and resolution of snags via customer QA systems (Fieldview, SnagR, etc.). * Ensuring that fitting teams hold the necessary qualifications and certifications (CSCS cards, SSSTS/SMSTS, Face Fit certificates, etc.). To be successful in this role, you must: * Be confident in engaging with people at all levels. * Be self-driven and motivated to progress in your career. * Be capable of managing multiple projects simultaneously and effectively. * Thrive under pressure and meet tight deadlines. * Be computer literate. * Maintain a professional appearance at all times. You will also need to have: * Knowledge of kitchen installation processes. * Ideally, a construction-related qualification. * Strong IT skills. * Excellent organizational and time management capabilities. * A solid understanding of health and safety, with qualifications such as IOSH, SMSTS, or SSSTS being beneficial. * A valid CSCS or HBF Card. * A full UK driving licence